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Contact Erecpowerdaily: Two Desks, And Only One Sees Orders

Quick answer

Tracking, address changes, cancellations and refunds for ErecPower go to the order support desk on +1 (877) 257-0825 or [email protected]. Pages, typos, privacy and press go to [email protected], Mon–Fri 9:00am–5:00pm ET. The website address cannot look up an order, so a refund request sent there only loses days.

Everything on this page is taken from The supplier for this stock, including both addresses and the split between the two desks.

Which desk

Which ErecPower desk to write to, and what each one can do

The two desks, and what each can actually do
Order supportWebsite desk
Contact+1 (877) 257-0825
[email protected]
[email protected]
Mon–Fri 9:00am–5:00pm ET
Can see your orderYesNo
TrackingYesNo
Address changeYes, before it shipsNo
CancellationYes, before it shipsNo
Refunds and the 60-day windowYes, this is the routeNo
Match a lot number to a shipmentYesNo
Corrections to these pagesNoYes, and the review date moves
Privacy and data questionsNoYes
PressNoYes
Take an orderNoNo

The last row is the one worth reading twice. Orders are placed at the checkout and nowhere else. Neither desk quotes prices and neither takes a card number.

Write to us

Two forms for two ErecPower questions

Tracking, a change or a refund

This goes to the order support desk, which is the only one that can see an order. Have the order ID from your confirmation email in front of you.

A correction, a typo or a press question

This goes to the website desk, Mon–Fri 9:00am–5:00pm ET. It cannot see orders, so please do not send a refund request here: it only loses days.

Both buttons open your own mail application with the fields filled in. Neither form posts to a server, because this website runs no form handler and holds no customer database. That is a deliberate choice and the privacy policy explains what it means for your data.

Addresses

The Erecpowerdaily postal addresses

Office

205 Hudson Street, Floor 7, New York, NY 10013, USA

Correspondence only. Do not send returns here: a parcel sent to the office has to be forwarded, and the days it spends in transit come out of your 60-day window.

Returns

9 West 57th Street, Floor 31, New York, NY 10019, USA

This is the address for a return under the money-back guarantee. Put your full name, your email address and the order ID inside the parcel, use a tracked service, and call the order support desk first. The guarantee page has the four steps.

Getting a fast answer

How to make a ErecPower support message take two minutes instead of twenty

  • ■Have the order ID. It is in the confirmation email from the checkout and it is the single thing that turns a search into a lookup.
  • ■Use the email address you ordered with. A message from an address we have never seen has to be matched by hand.
  • ■Say what you want, in the first line. Tracking, address change, cancellation, refund. The rest can follow.
  • ■For a refund, call rather than write. The supplier names the telephone route explicitly for the 60-day window and it is the faster one.
  • ■For anything about a bottle, have the lot code. It is on the base. The batch page explains what it is for.
  • ■For a correction, name the page. There are twenty-five of them and they all look similar in a screenshot.
One thing we cannot do

Why the ErecPower desks cannot answer a medical question

Neither desk is staffed by clinicians and neither can tell you whether this product is safe alongside your prescriptions. That is not evasion, it is the honest limit of what a retail desk knows, and an answer invented to be helpful would be worse than no answer.

The five-minute version of that conversation is free at any pharmacy counter. Take the bottle or a photograph of the label, name the six botanicals, say that no amounts are printed, and list what you already take. A pharmacist has the interaction data in front of them. NCCIH's page on using supplements wisely is the right briefing to read first, and our safety page lists the two interactions on this panel that most often matter.

If the underlying question is medical rather than about the product, the NIDDK page on erectile dysfunction and MedlinePlus are better starting points than any sales page, including this one.

What to expect

How long a ErecPower message takes to answer

Typical response, by route and by question
RouteBest forTypical response
+1 (877) 257-0825Refunds, cancellations, address changes, anything urgentAnswered during desk hours. It is the fastest route and the one the supplier names for a refund claim.
[email protected]Tracking, order queries, anything that needs a written recordWithin a business day in the ordinary course. Include the order ID or it takes longer.
[email protected]Corrections, typos, privacy questions, pressMon–Fri 9:00am–5:00pm ET. Corrections are made on the page and the review date at the foot moves forward.

None of these routes takes an order and none quotes a price. Orders are placed at the checkout, which is the only place the binding figure appears.

Corrections

The ErecPower correction we would most like to receive

A photograph of a Supplement Facts panel from a bottle of ErecPower with amounts printed on it.

This website says on roughly a dozen pages that no amount is published for any of the six botanicals, because none is published in the manufacturer’s artwork and none is in the material this desk holds. A panel is legally required on the physical bottle. If the bottle you received carries one with numbers on it, it is the single most useful thing anybody could send us, and a dozen pages would change the same week.

Send it to [email protected]. The same goes for anything smaller: a broken link, a wrong price, a figure that does not match your bottle. Corrections are made on the page rather than in a note at the bottom, and the review date moves forward when they are. A date that advances while the content sits still is a signal with no information in it.

Hours

When the ErecPower desks are actually staffed

The website desk runs Mon–Fri 9:00am–5:00pm ET. A message sent outside those hours is read at the start of the next working day rather than at three in the morning, and nothing on this website pretends otherwise with a chat widget that is really a form.

The order support desk keeps its own hours, which belong to the seller rather than to this website. If the telephone does not answer, leave it and try again in business hours rather than assuming nobody is there. A refund claim is started by the call, and the sixty-day window is measured from the date of purchase, so a day either side is rarely decisive as long as you are not at day fifty-nine.

Which is the argument for diarising day 50 rather than day 59.

ErecPower six-bottle order, front labels showing 30 capsules a bottle

Order ErecPower, then keep the confirmation email

The order ID in it is what makes every message on this page quick.

$49 to $89 a bottle · 60 days to change your mind

Buy ErecPower On The Official Website

One-time payment, no subscription · 60-day money-back guarantee · lot ERE-26/ER-5284 · order support +1 (877) 257-0825

Questions

ErecPower contact questions

What is the Erecpowerdaily phone number?

+1 (877) 257-0825. It is the order support desk: tracking, address changes, cancellations and refunds. It does not take orders and does not quote prices.

What is the Erecpowerdaily email address?

Two of them. [email protected] for anything about an order, and [email protected] for the website itself, Mon–Fri 9:00am–5:00pm ET.

Where do I send a ErecPower return?

9 West 57th Street, Floor 31, New York, NY 10019, USA. Call the order support desk first, include your full name, email address and order ID in the parcel, and use a tracked service.

Can I order ErecPower over the phone?

No. Orders are placed at the checkout only. The support desk exists for what happens after an order, and it does not quote prices or take card details.

ErecPower · official website $49 to $89 a bottle · 30 capsules · 60-day guarantee
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